RANKSCh. 2

RANKS — Ch. 2 — page 1

RANKS — Ch. 2 — page 2

RANKS — Ch. 2 — page 3

RANKS — Ch. 2 — page 4

RANKS — Ch. 2 — page 5

RANKS — Ch. 2 — page 6

RANKS — Ch. 2 — page 7